Meet The New Hotmail: Sleeker & Faster, With Some Powerful Weapons Against Inbox Overload

Back in the days before Gmail, webmail on the Internet was really, really bad. Inboxes were limited to 10 or 20 megabytes, interfaces were slow and ugly, and the experience simply didn’t come close to matching what most desktop clients offered. This is how I remember Hotmail. I hated it. In fact, since signing up for Gmail in 2004, the only times I’ve checked out Microsoft’s webmail client were immediately after big launches, at which point I would reactivate my account, give it a quick run through, and promptly decide that it still wasn’t very good. So when I say that the new version of Hotmail that’s launching this summer has me excited, that’s saying something. This morning, Microsoft showcased this new version of Hotmail to a room full of press at its offices in San Francisco. It’s fast, slick, and comes with a set of new features for managing large amounts of email that make it a much better rival to Gmail. Does it look like a revolution? Not really. But it does incorporate some very nice features — things that seem quite obvious once you seem them in action, but aren’t already available elsewhere. And more importantly, they’re features that regular people will actually use.

First, the stuff that Hotmail is really just playing catchup with. The first thing you’ll notice is that threaded conversations are now offered, and it looks like they’re the default (though you can turn them off). The search box now features auto complete. You can flag messages (I can’t believe this wasn’t available before). There’s better spam protection. Gmail users should stop yawning, because there’s plenty of other good stuff.

Perhaps the most important suite of features, at least to people who commonly experience inbox overload, are all the new filtering and message management tools the new Hotmail comes with. My favorite is called ‘Sweep’. If you’ve subscribed to a newsletter but decide you don’t want to filling up your inbox any more, you can hit activate this option to move every message you receive from that sender to a folder other than your mail inbox. Other webmail clients can do this too, but the flow for this looks easier than, say, making a filter in Gmail.

Another feature, called Hotmail Highlights, breaks out your messages according to where they’re coming from. One section shows you at a glance whether you’ve received any messages from people in your address book. Another shows you any messages you have from social networks like Facebook. On the left hand side of the screen, you’ll see a few options under the label “Quick View”. One of these is for photos — click it, and you’ll see all the messages in your inbox that have either image attachments or links to photo albums on sites like Flickr. There’s a similar option for Documents, as well as one that lets you immediately find shipping updates.

The other big features involve reading and composing messages. When you receive a message that has either photo attachments or links to an online photo album, Hotmail will use those photos to build a slick slideshow (it uses Silverlight). The service is even better for sending photos. Most email services aren’t great for sending photos, because they have a limit of 10-20 megabytes per message (and you also have to worry about whether the recipient’s service will allow for messages that large). Hotmail works around this by automatically uploading your images to Microsoft’s cloud storage service SkyDrive, which is free up to 25 GB. The resulting message looks great — Hotmail builds a photo album that should be visible in any mail client that supports rich formatting, and it doesn’t kill anyone’s inbox storage.


Read more: http://techcrunch.com/2010/05/17/meet-the-new-hotmail-sleeker-faster-and-a-powerful-weapon-against-inbox-overload/#ixzz0oFgM9nsq


Five Years In, YouTube Is Now Streaming Two Billion Views Per Day

It’s hard to believe, but it’s been five years since YouTube launched and changed the way people share video online (it was acquired by Google a year and a half later). To celebrate its birthday, YouTube has just announced a major new milestone: it’s streaming a whopping two billion views per day (the company notes that this is “nearly double the prime-time audience of all three major US television networks combined”). To help commemorate the occasion, YouTube is also launching a new channel of videos called “My YouTube Story”, which includes a collection of clips featuring people around the world talking about how YouTube has changed their lives. The initial batch of clips were filmed by documentary filmmaker Stephen Higgins, and some of them are quite touching. YouTube users can upload their own video stories as well; YouTube will be plotting these videos on a global map, and will also offer an interactive timeline of clips.

We should point out that YouTube announced it had passed 1 billion views a day in October 2009, but that number was probably a bit lower than the actual figure —  we had reported that it had crossed 1.2 billion views a day the previous June.

YouTube has also compiled some stats and timelines as it reflects on its first five years.

Here are the site’s most current stats:

2 Billion views a day
3rd most visited website (Alexa)
Localized in 23 countries across 24 different languages
15 The average number of minutes people spend on the site each day
24 Hours of video uploaded to YouTube every minute
45 Million home page impressions every day
70% of YouTube traffic comes from outside the U.S.
100 Years of video scanned by copyright managent technology, Content ID, every day
1700 Years it would take you to watch the hundreds of millions of videos on YouTube.


Will Facebook Be Tomorrow’s Google, and Google Tomorrow’s Microsoft?

Today, Google is the place to go to if you are looking for information about pretty much anything. By displaying sponsored links that are relevant to what you are looking for, Google showed us that ads are most effective when they are useful. So effective, that Google built a $25 billion search advertising business over the last decade.

However, Google’s search advertising business is inherently constrained by the fact that it works only when users are already looking for something. You have to search for makeup before Google can serve an ad for the latest Dior mascara product.

Facebook on the other hand has become the world’s identity gatekeeper—your age, sex, location, where you went to school, where you work, who your friends are—all of this personal data is used to serve you tidbits of information that you are likely to be interested in. Want to see pics of your cousin’s wedding? Want to know what movies your co-workers are watching this weekend? What music your friends “like”? You need to go to Facebook. The bottom line is that you are now trained to go to Facebook to discover things. With the growth of the Facebook app platform and support (so far) from apps like Farmville and Mafia Wars, Facebook has also grown into the number one destination on the web for entertainment and spending time.

Just like Google introduced sponsored search as an advertising model which fits in seamlessly with search results, it doesn’t take a whole lot of imagination to see how Facebook could build brand and discovery-based advertising into its product which will be useful to members. Like Google’s AdWords, Facebook ads will be most effective when they are integrated into the core product and are very relevant to the user.



Take for example, the sponsored ad from Sony at right. It’s a sponsored poll widget I can actually interact with. Much like a mini Facebook-app it amuses me with a poll while ensuring that I interact with the brand. Innovative ad formats are rapidly evolving on Facebook as marketers figure out smarter and smarter ways to catch our attention. It’s only a matter of time before Facebook figures out how to make brand advertising useful and effective on Facebook.

Unlike Google AdWords, this model will not be constrained by the fact that you have to actually look for something. You don’t have to search for makeup, you simply have to log into Facebook, and be a young woman fashionista to discover Dior Mascara. Dior can reach many more potential customers this way than by just advertising on Google Search.

With an effective and useful discovery advertising model, Facebook, is the first web company that has a very good chance of getting a significant share of the traditional TV and offline brand advertising market (estimated at about $132 billion). Given than search advertising is still just 6.25% ($25 billion) of all advertising dollars ($458 billion), Facebook may well surpass Google’s advertising revenue, and market cap, in the next decade.

Will we see a replay of the early half of the last decade when Google rapidly grew to take over Microsoft’s top spot as the premium technology company? This time around it might be Facebook’s turn to replace Google and it is not clear that there is anything that Google can do about it. Here is why:

Google doesn’t get brand / discovery advertising

Google’s ad business models are based on intent and relevance and not on discovery. The performance based AdWords and AdSense models are easier to measure and appeals to the logical / analytical minds at Google. The power of influence, discovery and brand advertising needs more right-brain thinking than Google’s left brainers are used to.

Also, instead of innovating and exploring new forms of brand advertising, Google’s strategy in that space over the last few years has been to simply buy DoubleClick which is the leader in old-school brand advertising (mostly banner ads). This basically means that there is no fresh thinking in this area at Google compared to Facebook, which understands the power of discovery and recommendation.

Google’s is a great technology company and a mediocre product company

As Google readily admits, the most powerful people at Google are the engineers. Product management, like other non-engineering organizations at Google is more of a service organization. This essentially translates to Google being good at technology-heavy offerings and mediocre at product-heavy offerings.

Give Google a technology challenge—Build the largest search index (Google search), the biggest storage system (Gmail), the fastest browser (Chrome) or the niftiest javascript interface (Maps) and Google excels. Turn around and give it a product challenge—Build a community video site (Google video), a social network (Google Wave, Buzz and Orkut), an e-commerce platform (Google product search) and Google’s offerings are more mediocre than excellent.

Google’s technology infrastructure, is optimized for large scale data sets and not rapid iteration. Its engineers like working on better algorithms and large systems and not on understanding the social behavior/economics behind a rapidly-evolving user-generated community site (perhaps with the exception of the folks at YouTube).

Google has an incremental product strategy when it comes to its core products.

Unlike Facebook, which constantly makes drastic changes to it’s core product, even at the risk of annoying some of it’s users, Google’s strategy on core apps such as Search and Gmail is largely very data driven and incremental.

Google cannot leverage it’s core apps to compete against Facebook with this kind of incremental approach. Only recently with the introduction of Buzz as part of GMail and the left-navigation bar as part of Google Search has Google begun to make bolder moves. However as with Buzz, these changes seem to be too little too late and it is not clear if they have the wherewithal to stay the course.

Given this, I seriously worry whether there is a good chance Google might lose it’s dominance. What do you think? Will Facebook execute brilliantly and become tomorrow’s Google or will Google wake up and triumph over Facebook much like Microsoft did with Netscape?

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